order fulfilment assistant.

• Good levels of literacy and numeracy


• Experience in a similar role


• Focused and Methodical 


• knowledge of adobe and good DIY skills 


•  

As an order fulfilment assistant in our workshop, you will be assisting our dedicated and hardworking team of employees in the Order Fulfilment Department who are responsible for making and dispatching all our online customer and wholesale orders. You will be an extra pair of hands to provide support to the team. 

The Order Fulfilment Departments:

• Customer Service – Responsible for giving great customer service via customer enquiries (email and telephone), returns and refunds from multiple sales platforms.


• Manufacturing – Responsible for making our customer orders using a variety of production methods including hand assembling (map picking, watch making, coin setting), engraving, laser cutting, sublimation and vinyl pressing.


• Pick & Pack – Responsible for picking all orders and ensuring the smooth dispatch of all orders (individual customer and large-scale wholesale) within required timescales.